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a. You agree and undertake to indemnify and keep indemnified the concerned doctor, KKCTH and any personnel involved directly or indirectly in the Tele-Consultation services for any losses, costs, charges and expenses including reasonable attorney fees that the concerned doctor and KKCTH may suffer on account of (a)misdiagnosis / faulty judgment/ interpretation errors/ perception error arising from (i) your failure to provide correct and/ or complete clinical information/ history about the patient in timely and clinically appropriate manner; or (ii)suppression of material facts; or your failure to provide relevant clinical information about the patient; or (iv) misinterpretation of the advice/ prescription/ diagnosis by you; or (v) failure to follow doctor’s advice/ prescription by you; or (b) incorrect or inaccurate credit/ debit card details provided by you; or (c) using a credit/ debit card which is not lawfully owned by you; or (d) if you permit a third party to use your password or other means to access your account